Free Webinar: 360 Degree Employee Feedback
How can your organization benefit from using 360 degree feedback surveys? On November 23, 2011, Shine Feedback in collaboration with Snap Surveys ran a free webinar focused on the positive impact...
View ArticleReminder: Free Webinar on 360 Degree Employee Feedback this Wednesday!
Your organization can benefit from using 360 degree feedback surveys. Join us on Wednesday, November 23, 2011 for a free webinar on 360 degree feedback surveys. Graham Da Costa, Director at Shine...
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Need Some Ideas on Question Development and Online Survey Design?
Are you stumped for ideas on where to start with your online survey? Are you looking for some inspiration to create logical survey questions and eye-catching survey design ideas? Take a look at some...
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Can a Customer Feedback Survey Help Your Business?
It is the goal of any business to foster and build strong working relationships with their customers. Businesses must listen to and meet the needs of customers in order to generate sales and remain a...
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Collect Feedback with 3 Types of Event Surveys
Click to view a sample Event Survey When planning and executing events, there is nothing greater than receiving feedback. Whether you plan business events, networking events, conferences, seminars,...
View ArticleShine Feedback Profit from New Smart Reporting Capability in Snap Survey...
See how Shine Feedback, a Snap Survey Software customer, profits from the new Smart Reporting capability One of the first organizations to take advantage of Snap Surveys’ new Snap Smart Reporting...
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7 Most Common Mistakes in Customer Feedback, #2 Respondent Isn’t First
Mistake #2: You haven’t put the respondent front and center in the customer feedback process The most important adage in commerce – the customer always comes first – is equally true of handling the...
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7 Common Mistakes in Customer Feedback, #5 You Don’t Listen
Mistake #5: You’ve asked the question, but you don’t listen to the answer In Snap Surveys’ consumer interviews, a strong sense of feedback disappearing into a black hole emerged. “If someone has...
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7 Common Mistakes in Customer Feedback, #6 Misinterpreting Findings
Mistake #6: Misinterpreting findings from customer feedback surveys Interpreting results can be a specialized task in itself. Pitfalls include analyzing responses out of context and, in the case of...
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7 Common Mistakes in Customer Feedback, #7 You Don’t Share Feedback
Mistake #7: You don’t disseminate key customer feedback findings around your organization One finding from the Brand Republic and Snap Surveys research, that about 40% of marketers said their...
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Free Report: The 7 Most Common Mistakes in Gathering Customer Feedback
Download our free report: The 7 Most Common Mistakes in Gathering Customer Feedback Throughout our 7 part blog series, we discussed the 7 most common mistakes in gathering customer feedback and what...
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5 Steps to Better Survey Design, Step 4
Step 4: Pilot your questionnaire “Oh, but I don’t have time,” is commonly expressed. Ask yourself – how important is the data or insight your survey delivers to your organization? If it’s important,...
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Use Feedback Surveys to Maximize Business Effectiveness
Feedback Surveys generate important and meaningful data, which can help build the foundation for decision-making in any business, big or small. Feedback surveys gather representative and relevant data...
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Feedback Surveys to Improve Management Processes and Practices
Feedback surveys are a great tool to improve internal management processes and practices across your entire business Businesses are constantly evolving and looking for ways to implement changes that...
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Create a Customized Feedback Solution with Snap Survey Software
You can partner with Snap Surveys to create a customized feedback solution to meet your unique needs The team here at Snap Surveys works with a vast array of customers to design and deliver customized...
View ArticleCan a Customer Feedback Survey Help Your Business?
It is the goal of any business to foster and build strong working relationships with their customers. Businesses must listen to and meet the needs of customers in order to generate sales and remain a...
View ArticleCollect Feedback with 3 Types of Event Surveys
When planning and executing events, there is nothing greater than receiving feedback. Whether you plan business events, networking events, conferences, seminars, trade shows or trainings; attendee...
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